Airline Validation Call center Agents - Night shift

Job Order ID:1421
Employment Type:Temporary
Payment:$15.5/Hr
Web Publication Date:10/18/2018
Job Location:Saint-Laurent QC Canada
English Function Note:

GardaWorld Staffing Services   is recruiting   Airline Validation Call center Agents - Night shift  to work with Air Canada in the sector of Ville Saint-Laurent, QC.

 

Responsibilities:

  • Answer incoming calls from Airport Check-in Agents and Government Agencies.
  • Perform related tasks as per the airlines’ security policies and procedures.
  • Perform various administrative related tasks.
  • Available to replace Call Center Agents during vacation or sick leave.

 

Essential qualifications:

  • Perfectly bilingual spoken (French & English)
  • Possess 3-4 years of experience in customer service
  • Possess experience in a call center environment
  • Possess experience in an Airport background or equivalent (an asset)
  • Excellent customer service skills and team player
  • Able to communicate clearly
  • Knowledge and experience with Microsoft office (Excel and Word)
  • Must be able to work well under pressure and without supervision
  • Must be available for flexible work hours for a 24/7 schedule
  • Must have a professional presentation style

 

Employment conditions:

  • Must be available for Night and Weekends shifts (Flexible schedule)
  • 4 Day night schedule from 22h30 - 7h30
  • Guarantee of 34+ hours per week
  • Salary starting at 15.50$/h  with 5%-10% premiums for night shifts
  • Benefits available
  • Access to Air Canada standby travel every two years
  • Possibility of advancement within the company    

 

Interested?

Please create your profile on our career website and apply for this job so we can consider your application.  

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GardaWorld is an equal opportunity employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status.

We thank all applicants for their interest in the position; however, we will communicate only with selected candidates.  

 About GardaWorld Staffing Services:

GardaWorld Staffing Services   offers temporary and permanent work opportunities in various areas such as: customer service and sales, administrative support, accounting and banking, call center, industrial and logistics.

Specialized in outsourcing staff, recruitment, training and coaching, GardaWorld has developed a unique and proven way to provide rapidity and outstanding service market flexibility.