Operations Associate– Financial sector

Job Order ID:37178
Employment Type:Permanent
Web Publication Date:12/11/2019
Job Location:Montreal Quebec Canada
English Function Note:

Staffing Services by GardaWorld is recruiting an  Operations Associate– Financial sector  for one of its clients located in the geographical area of Montreal.



  • Provide exceptional customer support to wholesale and bank clients via phone/email
  • Book trades for customers via phone, email or in person including:
  • Contact customers, as required, and notifying them of changes pertaining to their order.
  • Handle all trading related situations professionally that might occur.
  • Monitor incoming inventory and non-inventory orders and processing such orders in timely manner.
  • Create and verify shipping labels on all orders.
  • Assist in creating Operations Procedure Sheets
  • Prepare CAD dollar packages for courier
  • Enter incoming foreign currencies on CEIFX platform, when needed.
  • Ship foreign currencies via FEDEX to clients or Armored Couriers.
  • Maintain accurate counts of all foreign banknotes in inventory.
  • Contract all obsolete banknotes.
  • Adhere to all security procedures in place
  • All other related tasks

Essential qualifications:

  • Holds or is obtaining a related degree
  • 1 year of experience in a similar position
  • Fluently bilingual English and French (written and spoken)
  • Must be responsible, diligent, discreet, rigorous and autonomous
  • Excellent problem-solving skills and judgment
  • Have excellent customer service skills
  • Mastery of Word, Excel (PivotTables, Formulas) and Outlook

Employment conditions:

  • Full time: 40h / week from Monday to Friday
  • Permanent position
  • Salary: 17$/h
  • Occasional evening and weekend work may be required


Please create your profile on our career website and apply for this job so we can consider your application.  

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GardaWorld is an equal opportunity employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status.

We thank all applicants for their interest in the position; however, we will communicate only with selected candidates.  


About Staffing Services by GardaWorld :

Staffing Services by GardaWorld offers temporary and permanent work opportunities in various areas such as: customer service and sales, administrative support, accounting and banking, call center, industrial and logistics.

Specialized in outsourcing staff, recruitment, training and coaching, GardaWorld has developed a unique and proven way to provide rapidity and outstanding service market flexibility.