Soft Collection Agent - Banking

Job Order ID:5557
Employment Type:Temporary
Web Publication Date:4/1/2019
Job Location:Montreal Quebec Canada
English Function Note:

Staffing Services by GardaWorld is recruiting a Soft  Collection Agents   for one of its clients located in the geographical area  Montreal.


Send your resume at  with the Job ID  "5557"



  • Make courtesy calls for customers who are late on their payments
  • Management of a delinquent client portfolio
  • All other related tasks.

Essential qualifications:

  • Must be bilingual (both written and spoken)
  • Experience in a call center environment
  • Experience in the Collections and management of a delinquent client portfolio
  • Ability to negotiate and excellent customer service
  • Helpful, efficient, punctual, honest, able to take initiative
  • Excellent sense of judgement
  • Excellent communication skills
  • Knowledge of Microsoft Office software

Employment conditions:

  • Long term contract, full time
  • Salary: 19 to 21 depending on experience
  • Schedule: 37.5 hours per week including 2 days from 12:30 to 21:00
  • Accessible by public transit (metro Berri-UQAM)


Please create your profile on our career website and apply for this job so we can consider your application.  

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GardaWorld is an equal opportunity employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status.

We thank all applicants for their interest in the position; however, we will communicate only with selected candidates.  


About Staffing Services by GardaWorld :

Staffing Services by GardaWorld offers temporary and permanent work opportunities in various areas such as: customer service and sales, administrative support, accounting and banking, call center, industrial and logistics.

Specialized in outsourcing staff, recruitment, training and coaching, GardaWorld has developed a unique and proven way to provide rapidity and outstanding service market flexibility.